Central Heating Installers Dundee 

“excellent service nice to deal with a local business and not some conmen sales people! Feel very well looked after should I need anything in the future too, thanks Jody x”

Jody McCoy, 5* Google Review – Dundee

Central Heating Installers in Dundee

New Boilers Dundee make sure we complete vigorous checks on all of the central heating engineers who we work with. The engineers employed by us directly have all went through our strict interview process. We complete reference checks with previous employers if they were employed by other heating companies and if they were self-employed we look back at their work to ensure there are no surprises for us before hiring someone full time.

All of our subcontracted heating engineers have been working with us for several years and all went through a similar process.

To some people this might seem a little extreme, however, our gas engineers and installers are on the front lines representing our business and in effect, they are in the company!

Trustworthy gas heating installers in Dundee

Building a strong reputation takes a long time, yet it’s extremely easy to have that reputation tainted by poor especially in the heating industry as people need their heating and hot water. Maintaining MINIMUM standards is imperative for our business, we also consider the manner of our engineers, simply being a capable heating engineer is not enough.

How many times have you had tradesmen come to your home with a bad demeanour and it upsets you or makes you feel uncomfortable? Hopefully none! However, if you have experienced this you will understand exactly why we use this approach.

Being considerate when we are guests in your home is really a no-brainer, although based on some of the stories our customers have told us clearly this is not the case.

We are a family run business, made up mainly of Dundonians and all of our staff have families of their own so another thing we consider is our approach when we have boiler installations or repairs for older people. This can be a really big ordeal to pensioners and we aim to make the process as smooth and stress-free as possible. Communication is paramount if there is important information that needs to be passed on our owner is always contactable, and will normally be around during some part of the job.

Approved Gas Safe heating engineers Dundee

This should really go without saying, and if you have already read our interview and hiring process stated above it should already be clear all of our heating engineers are Gas Safe approved.

Again, we are not using scare tactics but you will have heard the stories about guys who have installed boilers and central heating who are not qualified to do so. This is actually more common than you think in the Dundee area, often not to the homeowner’s knowledge. There are two concerning issues with heating engineers who are not Gas Safe approved; first of all, there is a genuine concern of safety, after all the installers are working with gas! Furthermore; if they manage to fit the heating system “buckshee” what happens when there is a fault with the central heating or it needs to be serviced? Lots of these guys are fly by nights and when that time comes if you can’t contact the company or individual who installed your heating then it becomes a problem.

Thankfully New Boilers Dundee are part of a reasonably large central heating firm who have been established for a long time and can offer you a service you can trust!

We recently tallied up the years of experience we have in the heating industry between all of our heating engineers and it totals over 40 years between the 2 engineers and our owner who himself is a Gas Safe approved installer. All of our guys have experience with both combi and older condensed conventional boilers which are still very common in many Victorian houses and flats in Dundee and Scotland.

Electric heating engineers serving all of North East Scotland – Our team are experts in all things central heating related including electric heating and we carry this work out in every city, town and village in North East Scotland. Electric heating requires specialist equipment and knowledge which our team of electric heating engineers have vast experience in.

24 hour emergency heating engineers Dundee area

If you have a heating emergency and you are based in the greater Dundee or Tayside area then we are happy to provide an emergency heating service. Between our own engineers and our subcontractors will guarantee a quick response in the Dundee area.

If you can an emergency heating enquiry feel free to call us on 01382 250295.

Approved Central Heating Engineers & Installers

5 Easy Steps To Same Day Installation

If you decide to choose New Boilers Dundee to install your new boiler or full central heating system here are the steps which will ensure the whole process is quick and organised. Our objective is ensuring there is as little disruption as possible to your household and to install your new boiler the same day that we arrive.

Step 1 – Book your free heating survey

Simply call us or complete our short online form so we can arrange a suitable date and time to visit you, to answer any questions surrounding boiler make, model, warranty and of course arrive at an accurate cost for you to consider.

Step 2 – Your Boiler and heating survey

One of our experienced heating surveyors will complete your free heating survey. We will perform checks on your existing boiler and central heating system to check details such as existing faults, whether or not repair is an option and to get dimensions, confirm makes, models, warranty periods, discuss finance options to help you determine the best option for heating your home.

Step 3 – Provide your with a quote

This is generally the key information that people want to know when considering buying a new boiler or central heating and we will make sure you have a fully itemised no obligation quote for you to consider. If finance is agreed we will make sure you have a full breakdown of exactly how your monthly payments will work.

Step 4 – Book your installation

Once we have agreed on the price and other specifics we will arrange an appointment for our approved central heating installers to visit your home with same day installation and minimal fuss and disruption being our aim on every single job.

Step 5 – After-sales customer care

New Boilers Dundee are big on customer feedback, after every installation we complete, a customer care survey either face to face or over the telephone. (whichever suits you best) We will make sure you are left with a Checkatrade feedback form which upon completion we send off to Checkatrade who will contact you to verify your feedback.

If you have any questions or want to find out today what deal New Boilers Dundee can do for you, give us a call or fill in our form and we will be back with you as soon as we can!

Dundee Central Heating Reviews

The following reviews have been left by local people in Dundee on Google, hopefully, they will help you make an informed decision. We have dozens more we can showcase from Google, Facebook and Yell…

“Replacement boiler fitted last week, everything working fine + nice guy and great customer service and aftercare” Neil Daniels, Dundee

5* Google Review

“i had a new heating system fitted and i can’t thank you guys enough. Fantastic service at a great price too, won’t hesitate to recommend.” Esther Ward, Dundee

5* Google Review

“Kenny came out to see us the sameday we called to provide a quote, was dead friendly and trustworthy and the price was fair. A new combi boiler was fitted a few days later everything was explained in detail and we know we will be looked after for any future central heating needs. Great local business, thanks from Michelle and family x” Michelle Smith, Dundee

5* Google Review


Central Heating Installers coverage areas


New Boilers Dundee have served all of Dundee and North East Scotland for many years, We have a reliable team of engineers and a few vans on the road installing central heating systems in in Aberdeen, Aberfeldy, Arbroath, Blairgowrie, Brechin, Carnoustie, Crieff, Cupar, Dunfermline, Fife, Forfar, Glenrothes, Kirkcaldy, Montrose, Perth, St Andrews, Stonehaven and most other towns and villages in North East Scotland.

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